Privacy Policy

Introduction
Welcome to Ellen Estly. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our ecommerce platform. By using our website, you agree to the terms outlined in this policy.

Information We Collect
When you place an order or communicate with us, we may collect personal details such as your name, delivery address, contact number, and email address. We only gather the information necessary to process your order, deliver your products, and improve your shopping experience. As our payment method is strictly cash on delivery, we do not collect any banking or credit card information.

How We Use Your Information
We use the collected information to fulfill your orders, communicate order status, provide customer support, and notify you of updates or promotions related to Ellen Estly. We may also use your feedback to enhance our products and services. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

Sharing of Information
Your personal data may be shared with third-party service providers involved in the logistics and delivery of your orders. These partners are obligated to handle your information with care and only for the purpose of completing your transaction. We do not authorize them to use your information for any other purposes.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion of your personal data by contacting us at [email protected].

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, track website usage, and help us understand how visitors interact with our platform. You can disable cookies through your browser settings; however, this may affect some functionalities of the website.

Your Rights and Choices
You have the right to access, correct, or request deletion of your personal information. You can also request a copy of the information we hold about you. To exercise any of these rights, please email us at [email protected].

Opt-Out Instructions
If you do not wish to receive promotional communications from Ellen Estly, you may opt out at any time by emailing [email protected] with the subject line “Unsubscribe.” Please note that you will still receive emails related to your order and delivery status.

Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While no online platform can guarantee 100% security, we strive to use commercially acceptable means to protect your information.

International Users
Ellen Estly operates worldwide. By using our website, you acknowledge that your personal data may be processed in countries outside your own. Regardless of where your data is processed, we maintain the same protection standards described in this policy.

Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. 

Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].